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Returns Policy

Bella Bathrooms & Tiles will gladly exchange your product if you are not completely satisfied.

All returns should comply with the following conditions, before a Credit Note can be processed.

  • Proof of purchase, which consist of an original invoice.
  • Product still in original packaging and in a sellable condition.
  • Product should be inspected before installation, as no return will be accepted after installation.
  • A handling fee 15% will be applicable on all cancelled transactions.
  • Return date of goods must be within 30 days of purchase.
  • To exchange or replace a purchased item - The item must first be returned to Bella Bathrooms & Tiles in its original packaging for inspection, before a credit note can be issued.

No returns on special ordered products.